Privacy Policy

March 2021

Our priority is to provide the most professional service possible to our valued customers. We highly respect your privacy and value your right to the simplest and most transparent understanding of how this website operates. The objective is to be fully compliant with GDPR regulations and data protection principles.

If you have any questions, concerns, or comments you can phone us on +353 87 619 0172 or send an email to info@hibernianbotanical.com.

What type of information is collected/processed?
If you submit your name, email and/or phone number or other information via the contact form on this website, this information is stored so that we can follow up with you in respect of your message/s.

If you submit your name, email and/or phone number or other information when submitting a review on this website, you will have the choice (via a checkbox) to save this information on the particular browser that you used to visit the website and make the review. The sole purpose of saving this information is to make it easier the next time you comment. You can choose not to save this information.

If you submit your email to become a newsletter subscriber, we will only use your email address for this sole purpose. 

We use a MaxMind Geolocation integration to automatically geolocate customers in order to display the correct shipping cost specific to a customer’s location. The integration only does country lookups. No personal information is processed.

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your personal data (name, email, address) is used solely to process your order and manage your account.

We use MailChimp for our newsletters. Your email address entered in the newsletter subscription form is solely used to send the requested newsletters to you. You can opt-out at any time.

We also keep a record of any correspondence in order to maintain smooth running of the business. 

reCAPTCHA v3
We have implemented Google’s reCAPTCHA v3 on this website. This is subject to the Google Privacy Policy and Terms of Use. reCAPTCHA is used to fight spam and abuse on this website.

Cookies are used on this website. Cookies are small text files which are transferred to your computer or mobile when you visit a website. Please see the Cookie Policy for more details.

Who is able to gain access to your details?
We utterly respect your right to privacy so you can rest assured that under no circumstances will we sell or rent your information to any third parties, nor will we give access to your details for marketing purposes.

What are your rights?
In line with GDPR regulations which are in effect from 25th May 2018, you may ask me for a copy of the details we hold for you. You can equally request us to edit, adjust or delete any or all of this information. We are obliged to deliver upon your request within 30 days under GDPR legislation.

How do we protect your information?
We go to considerable lengths to ensure any personal information is protected. This is done via the use of a security certificate (SSL), encryption and other security measures.

Data Retention
The amount of time that the data is retained, depends on the type of data being retained, and how that is used.  In some cases, there will be a legal requirement to hold data for a specified amount of time. In other cases, the data will not be retained for any longer than necessary for the purpose that it was collected and processed.

Breaches
If an extraordinary situation arises where any sensitive data has been breached, hacked or stolen, it is our policy to notify you as soon as possible of such breaches, along with our contingency plan to limit any potential damage arising from such a breach.

External links to other websites
This website may contain links to external websites that belong to other companies. This document only serves as a privacy policy for this website, and as such it’s imperative that you read the privacy documents supplied by the other websites that you visit – even if it’s through a link on this website.
Additionally, if you have accessed this website via an external link on another site, then we cannot guarantee that they have the same privacy policy as this one. Please make sure you read their privacy documents to ensure that their practices are in line with your expectations.

Minors
If you are under 18 years old, parental/guardian permission is required before any personal information is provided to us. 

Policy Reviews
This Privacy Statement is reviewed and updated on an ongoing basis.